Original Research Articles
Industry Labor Force Quality: An Investigation from the Customer Service Perspective
Zheng Gu and Ricardo Chi Sen Siu
Do Job, Age, and Place of Residence Matter for Gaming Activity? A Study of the Mid-Colorado River Communities
Wuyang Hu, George W. Borden, Thomas R. Harris, and Leigh J. Maynard
Beating the Book: Are There Patterns in NFL Betting Lines?
Michael R. Summers
Gambling Behaviors of Former Athletes: The Delayed Competitive Effect
Stephen M. Weiss and Sherri L. Loubier
Responsible Gaming Device Research Report
Bo J. Bernhard, Anthony F. Lucas, Dongsuk Jang, and Jungsun Kim