Document Type
Article
Publication Date
2004
Publication Title
Reference Services Review
Volume
32
Issue
3
First page number:
293
Last page number:
301
Abstract
Develops a model for a library staff training program for business reference. The program identifies core business reference competencies for library staff and uses performance measure standards to meet Reference and User Services Association guidelines. Provides a training program that offers insight into the information-seeking habits of business students, general knowledge of the business discipline and assistance in identifying appropriate library resources. Covers all aspects of establishing a training program including planning, implementation and assessment. Effective training programs covering business and other disciplines provide library staff with an opportunity for professional development and give the library an avenue to improve the quality of reference assistance.
Keywords
Academic libraries; Business reference; Library staff training programs; Professional development; Reference work
Disciplines
Library and Information Science
Language
English
Repository Citation
Tucker, J. C.
(2004).
Getting Down to Business: Library Staff Training.
Reference Services Review, 32(3),
293-301.
https://digitalscholarship.unlv.edu/lib_articles/11