Award Date

1-1-1994

Degree Type

Thesis

Degree Name

Master of Science (MS)

Department

Hotel Administration

Number of Pages

100

Abstract

The primary purpose of this study is to identify the cultural factors deemed pertinent to effective cross-cultural management in luxury multinational hotel chains. The first part of the study developed a cultural framework, which consists of twenty-one cultural factors, through reviewing related literature. This cultural framework was an attempt to cover every important aspect of a culture; After a cultural framework was developed, a questionnaire consisting of these cultural factors was designed to survey expatriate managers working in luxury multinational hotel chains in the Asia Pacific countries. The primary purpose of the survey was to determine the importance of each cultural factor that expatriate managers perceived necessary for effective management of employees from different cultural backgrounds. A group of 26 expatriate managers working in four different countries in Asia Pacific region participated in the survey for this study.

Keywords

Asia; Chains; Countries; Cross; Cultural; Effective; Factors; Hotel; Identification; Luxury; Management; Multinational; Pacific; Pertinent

Controlled Subject

Management; Ethnology--Study and teaching; Industrial relations

File Format

pdf

File Size

2396.16 KB

Degree Grantor

University of Nevada, Las Vegas

Language

English

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Rights

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