Title
Document Type
Article
Publication Date
1-2007
Publication Title
PA Times
Publisher
The American Society for Public Administration
Volume
30
Issue
1
Abstract
The author discusses the necessity of communications in a business setting. She cited the implementation of Plain Talk by the Annie E. Cassey Foundation which proves the fact that policy works best when decision makers, community residents and citizen customers communicate effectively. She also revealed that to surely achieve success in the business, it is suggested to never underestimate the emotional power of human nature and build a sense of community through continual communication.
Keywords
Communication; Customer relations; Interpersonal relations; Social interaction; Strategic planning
Disciplines
Business and Corporate Communications | Interpersonal and Small Group Communication | Policy Design, Analysis, and Evaluation | Public Administration | Public Affairs | Public Relations and Advertising | Strategic Management Policy
Language
English
Permissions
Use Find in Your Library, contact the author, or use interlibrary loan to garner a copy of the article. Publisher copyright policy allows author to archive post-print (author’s final manuscript). When post-print is available or publisher policy changes, the article will be deposited.
Repository Citation
Springer, C. G.
(2007).
Communication counts.
PA Times, 30(1),
The American Society for Public Administration.
https://digitalscholarship.unlv.edu/sea_fac_articles/343
Included in
Business and Corporate Communications Commons, Interpersonal and Small Group Communication Commons, Policy Design, Analysis, and Evaluation Commons, Public Administration Commons, Public Affairs Commons, Public Relations and Advertising Commons, Strategic Management Policy Commons