Master of Public Administration (MPA)
Number of Pages
The City of Las Vegas current volunteer management program is unable to provide effective administration of its volunteers. We will discuss what type of volunteer management program would work best for the City of Las Vegas? Volunteer management models were examined to determine what best practices can be adopted by the City of Las Vegas. Research shows a correlation between citizen engagement, volunteerism in the community, and a better quality of life for citizens in communities that have active volunteer programs. Thirty-six jurisdictions were surveyed, most of which are in the Western United States, with four jurisdictions being highlighted. The two predominate models that were discovered were centralized and decentralized volunteer management models. A decentralized model allows jurisdictions the flexibility to allow individual departments to oversee their volunteer activities. A centralized model establishes a citywide volunteer coordinator which oversees most volunteer activities for a jurisdiction. Findings indicate that having a centralized program with a citywide volunteer coordinator can be beneficial to overall management of volunteer efforts and reporting those activities to the governing body.
Citizen engagement; Nevada – Las Vegas; Personnel management; Political participation; Volunteer workers in community development; Volunteer workers in government; Volunteers – Management
Civic and Community Engagement | Policy Design, Analysis, and Evaluation | Public Administration | Public Affairs
Fash_Rodriguez_Washington_Whitesides_Abstract2010.pdf (6 kB)
Fash_Rodriguez_Washington_Whitesides_Capstone2010.pdf (505 kB)
City of Las Vegas Volunteer Management Program
Fash_Rodriguez_Washington_Whitesides_Appendices2010.pdf (779 kB)
Fash, Robert; Rodriguez, Jose; Washington, Bertral; and Whitesides, Heather, "Volunteer management analysis for the City of Las Vegas" (2010). UNLV Theses, Dissertations, Professional Papers, and Capstones. 393.