Master of Science in Hotel Administration
First Committee Member
Gary Potts, Chair
Number of Pages
The purpose of this paper is to identify and confirm important key leadership behaviors and characteristics of successful hotel and hospitality leaders with the intentions of validating key leadership theories and making suggestions for future hotel and hospitality leaders. Two very relevant theories of leadership are explored- Transactional and Transformational. The traits and behaviors contained within the theories are identified and subsequently mapped against past and present hospitality industry leaders. As a result, the paper identifies the critical few traits and behaviors necessary for future leaders to be successful. Finally, a tool has been developed to be used to identify leadership development opportunities in these future leaders. The tool can be part of an integrated performance management plan.
Hospitality industry – Management; Leadership
Business Administration, Management, and Operations | Hospitality Administration and Management
University of Nevada, Las Vegas
Carlton, Sam, "Leadership assessment: A tool for developing future hospitality leaders" (2009). UNLV Theses, Dissertations, Professional Papers, and Capstones. 435.
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