Award Date


Degree Type


Degree Name

Master of Public Administration (MPA)


Public Administration

First Committee Member

Christopher Stream, Chair

Number of Pages



HELP of Southern Nevada (HELP), a not-for-profit agency, would like to expand their current services by operating a thrift store. It is anticipated that this thrift store would bring in additional revenue and also benefit their current programs. In direct conversations with the Chief Operating Officer of HELP, areas of concern were expressed regarding the implementation process of the thrift store. These areas pertained to size and location of their potential facility, staffing issues, and distribution priority of donated goods to their existing programs. Analysis was conducted through on-site interviews with other executives of Southern Nevada not-for profit thrift stores and a survey instrument. The survey instrument was sent to not-for-profit thrift store agencies located in the Western region of the United States focusing on Nevada, California, Idaho, Arizona, Utah, Colorado, and Oregon. From this population, the authors extracted a list of the organizations to contact. The sixteen question survey instrument was then e-mailed to these 54 chosen organizations. Presented in the report are recommendations based upon these common practices and interviews for implementation of the thrift store for the organization to help achieve their goals.


Help of Southern Nevada; Nonprofit organizations; Thrift shops


Business Administration, Management, and Operations | Policy Design, Analysis, and Evaluation | Social Welfare

File Format


Degree Grantor

University of Nevada, Las Vegas




Summary, Abstract and Presentation attached

Presentation: 9 PowerPoint slides


IN COPYRIGHT. For more information about this rights statement, please visit