How Pricing Strategies Influence Willingness-to-pay: Anchoring and Framing Effects
Document Type
Article
Publication Date
8-22-2018
Publication Title
Journal of Travel Research
Abstract
Travel providers advertise low prices to attract customers, which can decrease willingness to pay through anchoring effects. Customers often approach purchases with a budget goal, which can influence price interpretation due to framing effects. Accommodation prices are typically displayed per night, whereas consumers may have a total trip budget in mind, leading to metric incompatibility. This research uses experimental methods to test the effects of price anchors, framing, and metric compatibility on willingness to pay for a Spring Break vacation. A high anchor increases willingness to pay compared to a low anchor, and consumers will pay more when exposed to an average price versus a range. Anchoring effects are reduced when the budget goal is incompatible with a high anchor but not a low anchor. The findings can be attributed to dual processing systems and asymmetry effects. The results yield practical guidelines for effective pricing strategies.
Language
eng
Repository Citation
Tanford, S.,
Choi, C.,
Joe, S. J.
(2018).
How Pricing Strategies Influence Willingness-to-pay: Anchoring and Framing Effects.
Journal of Travel Research
http://dx.doi.org/10.1177/0047287518793037