Submissions from 2023
How Observed Customer Mistreatment of Supervisors Affects Employees’ Service Sabotage: A Cross-Cultural Examination from The Deontic Justice Theory, Wen Jiang, Cass Shum, Hyounae (Kelly) Min, and Ye Ding
Submissions from 2022
Chapter 2: An examination of female exceptionalism in early leisure placemaking activities, Amanda M. Belarmino
High Resistant Starch Rice: Variation in Starch Related SNPs, and Functional, and Sensory Properties, Ming Hsuan Chen, Karen Bett-Garber, Jeanne Lea, Anna McClung, and Christine Bergman
Hotel Experiences During the COVID-19 Pandemic: High-Touch Versus High-Tech, Dori Davari, Saeed Vayghan, Soo Cheong (Shawn) Jang, and Mehmet Erdem
Pricing Research in Hospitality and Tourism and Marketing Literature: A Systematic Review and Research Agenda, Wenjia Han and Billy Bai
Indirect Customer-To-Customer Interactions and Experiential Value: Examining Solo and Social Diners, Wenjia Han, Wen Jiang, Jason Tang, Carola Raab, and Anjala Krishen
Food Delivery Now or Later: The Match-up Effect of Purchase Timeframe and Review Recency, Minji Kim, Eun Joo Kim, and James A. Busser
From Service-Dominant Orientation to Positive Customer Outcomes: A Self-Determination Model in the Custom Travel Service Context, Mingfei Li, Shanshan Huang, Aimin Deng, Billy Bai, and Shoujiang Zhou
Top Management Team Gender Diversity and Firm Risk-Taking in the Hospitality Industry, Ozgur Ozdemir and Ezgi Erkmen
The Impact of AI-Enabled Service Attributes on Service Hospitableness: The Role of Employee Physical and Psychological Workload, Hailian Qiu, Minglong Li, Billy Bai, Ning Wang, and Yingli Li
P2P Accommodation Motivators and Repurchase Intention: A Comparison of Indirect and Total Effects before and during the COVID-19 Pandemic, Cass Shum, Billy Bai, and Mehmet Erdem
Safety or Service? Effects of Employee Prosocial Safety-Rule-Breaking on Consumer Satisfaction, Cass Shum and Ankita Ghosh
“Best Employers”: The Impacts of Employee Reviews and Employer Awards on Job Seekers’ Application Intentions, Yunxuan (Carrie) Zhang, Cass Shum, and Amanda Mapel Belarmino
Submissions from 2021
Tourism Well-Being and Transitioning Island Destinations for Sustainable Development, Jerome Agrusa, Cathrine Linnes, Joseph Lema, Jihye Ellie Min, Tony Henthorne, Holly Itoga, and Harold Lee
Digital Natives in the Hospitality Workforce: An Exploratory Study on Mobile Dependency, Hilmi A. Atadil, Mehmet Erdem, Alison J. Green, and Danny Crinson
Nurse Spiritual Self-Care: A Scoping Review, Kweisi Ausar, Nirmala Lekhak, and Lori Candela
Developing Relational Bonds with Luxury Hotel Guests through Personalization: A Subgroup Analysis of Generational Cohorts, Dennis Baloglu and Billy Bai
Can Peer-To-Peer Accommodations Act as Lodging a Stepping-Stone for Mega-Events?, Amanda Belarmino and Yoon Koh
Always Local?: Examining the Relationship Between Peer-to-Peer Accommodations and Restaurants, Amanda Belarmino, Ozgur Ozdemir, and Tarik Dogru
Exploring the Motivations To Use Online Meal Delivery Platforms: Before and During Quarantine, Amanda Belarmino, Carola Raab, Jason Tang, and Wenjia Han
Menu Engineering and Dietary Behavior Impact on Young Adults’ Kilocalorie Choice, Christine Bergman, Yuan Tian, Andrew Moreo, and Carola Raab
An exploratory assessment of callings: The importance of specialization, Christopher P. Cain, Lisa N. Cain, James A. Busser, and Hee J. Kang
Haute Couture-to-Table? A Study of Luxury Fashion-Brand Restaurants/Cafés, Chih-chien Chen, Ester L. Kim, and Markus Schuckert
Understanding the Gap Between University Revenue Management Courses and the Job Market, Tevfik Demirciftci, Amanda Belarmino, Chih-Chien Chen, and Gurel Cetin
Understanding the Gap between University Revenue Management Courses and the Job Market, Tevfik Demirciftci, Amanda Belarmino, Chih-Chien Chen, and Gurel Cetin
A Meta-Analysis of Hotel Revenue Management, Binesh Fatemeh, Amanda Belarmino, and Carola Raab
The Dance Between Darkness and Light: A Systematic Review of Advertising’s Role in Consumer Well-Being (1980–2020), Jonathan Ross Gilbert, Marla B. Royne Stafford, Daniel A. Sheinin, and Kathrynn Pounders
Are Online Meal Delivery Platforms Part of the Sharing Economy?, Wejia Han, Carola Raab, Amanda Belarmino, and Jason Tang
The Impact of Virtual Presence on Willingness to Book: The Moderating Role of Self-Construal and Gender, Sungjun Joe, Choongbeom Choi, and James Busser
The Impact of Living a Calling on Job Outcomes, Hee Jung (Annette) Kang, Lisa Cain, and James A. Busser
Signaling Effects of Branded Amenities on Customer-Based Brand Equity, Eun Joo Kim, Seyhmus Baloglu, and Tony L. Henthorne
Enhancing the Quality of Life of Senior Tourists: A Theoretical Perspective, Hyelin Kim, M. Joseph Sirgy, Muzaffer Uysal, and Sung Eun Kim
Effects of Internal and External CSR on Supportive and Harmful Employee Attitudes, Jungsun Kim, John F. Milliman, and Anthony F. Lucas
Examining Restaurant Purchase Intention During Crises: The Role of Message Appeal, Minji Kim, Eun Joo Kim, and Billy Bai
How Event Information Is Trusted and Shared on Social Media: A Uses and Gratification Perspective, Sung Eun Kim, Hyelin Lina Kim, and Samuel Lee
Why Not This Destination? The Effects of Travel Constraints of Independent Travelers on Destination Image Formation, Sung Eun Kim, Hyelin Kim, and Sung Byung Yang
Understanding Chinese Independent Travel Market To South Korea: A Segmentation Approach, Sung Eun Kim, Zhenxian Zoey Piao, Hyelin Lina Kim, and Zihui Ma
Uncovering the Relationship Between Revenue Management and Hotel Loyalty Programs, Melissa Lentz, Orie Berezan, and Carola Raab
Social Media Research in Hospitality and Tourism: A Causal Chain Framework of Literature Review, Xi Yu Leung, Jie Sun, and Billy Bai
A Systematic Review of AI Technology-Based Service Encounters: Implications for Hospitality and Tourism Operations, Minglong Li, Dexiang Yin, Hailian Qiu, and Billy Bai
Examining the Effects of AI Contactless Services on Customer Psychological Safety, Perceived Value, and Hospitality Service Quality During the COVID‐19 Pandemic, Minglong Li, Dexiang Yin, Hailian Qiu, and Billy Bai
Cyber-Bystanders’ Reactions Toward Tourism Companies’ Prejudice Practice During the COVID-19 Pandemic, Jingyu Liu, Anna Long, Minglong Li, and Billy Bai
Hotel Virtual Reality Advertising: A Presence-Mediated Model and Gender Effects, Jiaying Lyu, Xi Leung, Billy Bai, and Marla Stafford
Identification of Delighters and Frustrators in Vegan-friendly Restaurant Experiences via Semantic Network Analysis: Evidence from Online Reviews, Munhyang (Moon) Oh, Frank Badu Baiden, Seongseop (Sam) Kim, and Joseph Lema
Classification of Senior Tourists According to Personality Traits, Felix Elvis Otoo, Seongseop Kim, Jerome Agrusa, and Joseph Lema
The Effect of Target’s CSR Performance on M&A Deal Premiums: A Case for Service Firms, Ozgur Ozdemir, Fatemeh Binesh, and Ezgi Erkmen
Quantifying the Economic Impact of COVID-19 on the U.S. Hotel Industry: Examination of Hotel Segments and Operational Structures, Ozgur Ozdemir, Tarik Dogru, Murat Kizildag, Makarand Mody, and Courtney Suess
Board Diversity and Firm Risk-Taking in the Tourism Sector: Moderating Effects of Board Independence, CEO Duality, and Free Cash Flows, Ozgur Ozdemir, Ezgi Erkmen, and Fatemeh Binesh
Economic Policy Uncertainty and Hotel Occupancy: The Mediating Effect of Consumer Sentiment, Ozgur Ozdemir, Wenjia Han, and Michael Dalbor
Corporate social responsibility and financial performance: Does board diversity matter?, Ozgur Ozdemir, Murat Kizildag, Tarik Dogru, and Ilhan Demirer
Community Marathon Event Participation and Quality of Life, Kwangsoo Park, Seunghyun Brian Park, Chihyung Michael Ok, and Hyelin Lina Kim
The Power of Advertising in Society: Does Advertising Help or Hinder Consumer Well-Being?, Marla Royne Stafford and Kathrynn Pounders
Hospitality Business Models, Customer Well-Being and Trust: The Mediating Role of Competitive Service Advantage, Lenna V. Shulga, James A. Busser, and Billy Bai
Branding Co-Creation with Consumer-Generated Advertising: Effect on Creators and Observers, Lenna V. Shulga, James A. Busser, Billy Bai, and Hyelin Kim
A Content Analysis of Hospitality Research's Research Methods in the 2010s, Cass Shum, Jaimi Garlington, Ankita Ghosh, and Seyhmus Baloglu
How Social Media Influencer’s Event Endorsement Changes Attitudes of Followers: The Moderating Effect of Followers’ Gender, Jie Sun, Xi Yu Leung, and Billy Bai
The Effect of the Minimum Server Wage on Restaurant Guest Tipping Behavior, Jason Tang, Carola Raab, Dina Marie V. Zemke, and Choongbeom Choi
Green Message Strategies and Green Brand Image in a Hotel Context, Esra Topcuoglu, Hyelin Kim, Sungeun Kim, and Seontaik Kim
Touristification Phenomenon and Support for Tourism Development, Eunju Woo, Hyelin Kim, and Yeong Gug Kim
Revisiting the Impact of VR Applications on Hotel Bookings, Sungsik Yoon, Mehmet Erdem, Markus Schuckert, and Patrick C. Lee
Image Transfer Between Mega Business Event, Hosting Destination and Country and Its Effects on Exhibitors’ Behavioral Intention, Hongmei Zhang, Shanshan Liu, and Billy Bai
Tourism Employee Pro-Environmental Behavior: An Integrated Multi-Level Model, Hongmei Zhang, Xinyue Zhang, and Billy Bai
Destination Sustainability in the Sharing Economy: A Conceptual Framework Applying the Capital Theory Approach, Huiying Zhang, Xi Yu Leung, and Billy Bai
Uncovering Crowdsourcing in Tourism Apps: A Grounded Theory Study, Huiying Zhang, Xi Yu Leung, Billy Bai, and Yunpeng Li
Hospitality and Tourism Student Engagement and Hope During the COVID-19 Pandemic, Yun Ying Zhong, James Busser, Valeriya Shapoval, and Kevin Murphy
The Role of Parasocial Relationship in Social Media Marketing: Testing a Model Among Baby Boomers, Yunying Zhong, Valeriya Shapoval, and James Busser
Submissions from 2020
Gambling Engagement Mechanisms in Twitch Live Streaming, Brett Abarbanel and Mark R. Johnson
Association between Employee Department and Responsible Gambling Program Perceptions: Extension and Follow-up Study, Brett Abarbanel, Shane Kraus, Qing (Tiffany) Huang, Heather Gray, Eric Louderback, Debu LaPlante, and Bo Bernhard
Developing Minimal-Input Techniques for Invasive Plant Management: Perimeter Treatments Enlarge Native Grass Patches, Scott R. Abella, Lindsay P. Chiquoine, Jeremy M. Moss, Eric D. Lassance, and Charles D. Schelz
Examining the Role of Country Image in the Relationship Between Cuisine Image and Intention to Visit a Country, Bulent Aydin, Bayram Zafer Erdogan, and Seyhmus Baloglu
Organizational Motivations for Green Practices in Casual Restaurants, Seyhmus Baloglu, Carola Raab, and Kristin Malek
The Sharing Economy in Tourism Cities, Amanda Belarmino
Online Reviews and Travel Magazine Awards: Their Influence on Willingness‑To‑Pay, Amanda Belarmino, Tevfik Demirciftci, and Liheng Zhang
When the Party’s Over: How Mega-Events Influence p2p Accommodation Owners’ Intention to Remain in the Market, Amanda Belarmino and Yoon Koh
Examining the Impact of Political Candidates on Hotel Revenue, Amanda Belarmino and Elizabeth A. Whalen
Rice: Prevention and Management of Type 2 Diabetes and Coronary Heart Disease, Christine J. Bergman
Hotel Review Framing and the "Law of Small Numbers", Lisa N. Cain, Eun Joo Kim, and Sarah Tanford
An Inquiry Into the Pedagogy of the Sensory Perception Tasting Component of Wine Courses in the Time of COVID-19, Adam Carmer, Natalia Velikova, Jean Hertzman, Christine Bergman, Michael Wray, and Taricia L. Pippert
Preferred Stock Issuance in the Restaurant Industry and Financial Distress, Hyun Kyung Chatfield, Robert E. Chatfield, Seyhmus Baloglu, and Percy Poon
Parking Fees and Revenue Management – A Case Study of Las Vegas Resorts, Chih-Chien Chen and Markus Schuckert
Determinants of Customer Satisfaction at the San Francisco International Airport, Rohan Dalpatadu, Ashok K. Singh, and Myongjee Yoo
A Tabulation of Information Technology and Consumer Behavior in Hospitality Revenue Management Research, Tevfik Demirciftci, ChihChien Chen, and Mehmet Erdem
Is Restaurant Rebranding More Impactful on Customer Reviews Than Restaurant Renovations, Tevfik Demirciftci, Carola Raab, and Amanda Belarmino
Does Airbnb Have a Homogenous Impact? Examining Airbnb’s Effect on Hotels With Different Organizational Structures, Tarik Dogru, Lydia Hanks, Ozgur Ozdemir, Murat Kizildag, Apostolos Ampountolas, and Ilhan Demirer
One October Tragedy in Las Vegas: An Overview of Tourists' Perceptions, Mehmet Erdem, Saeed Vayghan, and Billy Bai
Olympians on Twitter: A Linguistic Perspective of the Role of Authenticity, Clout, and Expertise in Social Media Advertising, Alexa K. Fox and Marla B. Royne Stafford
Reading Between the Lines: Analyzing Online Reviews by Using a Multi-Method Web-Analytics Approach, Alekh Gour, Shikha Aggarwal, and Mehmet Erdem
Microcase Studies on Managing Tourism Destinations in the Aftermath of Disasters, Frank Haas, Jerome Agrusa, and Joseph Lema
Part III: Nevada, Over 60 Years Regulation Gambling - A Jurisdictional Overview, Becky Harris and Husna Alikhan
Diving Deep: Mechanistic Insights into the Extreme Physiology of Antarctic Seals, Allyson G. Hindle
Effect of Guest Demographics on Perception of Hotel Room Price, Jinhua Hong, Toni Repetti, Mehmet Erdem, and Tony Henthorne
The Monitoring Effects of Debt in the U.S. Restaurant Industry, Lan Jiang and Michael Dalbor
Effects of Social Influence and Perceived Enjoyment on Kiosk Acceptance: A Moderating Role of Gender, Sungjun Joe, Jungsun Kim, and Dina Marie V. Zemke
Psychological Diversity Climate, Organizational Embeddedness, and Turnover Intentions: A Conservation of Resources Perspective, Phillip M. Jolly and Timothy T. Self
Turning Discounts Into Profits: Factors Influencing Online Purchasing Decisions for Hotel Add-on Items, Esther L. Kim and Sarah Tanford
Influence of Scarcity on Travel Decisions and Cognitive Dissonance, Eun Joo Kim, Choongbeom Choi, and Sarah Tanford
The Effect of Priming and Customer Reviews on Sustainable Travel Behaviors, Eun Joo Kim, Sarah Tanford, and Laura A. Book
Why Hotel Employees Care About Corporate Social Responsibility (CSR): Using Need Satisfaction Theory, Hyelin Lina Kim, Yinyoung Rhou, Esra Topcuoglu, and Yeong Gug Kim
Effects of CSR on Affective Organizational Commitment via Organizational Justice and Organization-Based Self-Esteem, Jungsun Sunny Kim, John F. Milliman, and Anthony F. Lucas
Effects of CSR on Employee Retention Via Identification and Quality-of-Work-Life, Jungsun Sunny Kim, John Milliman, and Anrhony Lucas