The Impact of Coworker Support and Organizational Embeddedness on Turnover Intention Among Restaurant Employees
Document Type
Article
Publication Date
4-14-2019
Publication Title
Journal of Human Resources in Hospitality and Tourism
First page number:
1
Last page number:
30
Abstract
The hospitality industry continues to thrive, but high rates of turnover still persist within line level employees. Drawing from coworker support and organizational embeddedness, it is hypothesized that when employees with more coworker support will decrease their turnover intention. Results from surveying 564 line level employees from a large restaurant chain, indicate that coworker support has an impact on turnover intentions and that employees with more coworker support will have higher levels of organizational embeddedness. The findings highlight the importance of coworker support and organizational embeddedness to reduce turnover intention among line level employees.
Keywords
Coworker support; Organizational embeddedness; Turnover
Disciplines
Business Administration, Management, and Operations | Food and Beverage Management | Organizational Behavior and Theory
Language
English
Repository Citation
Self, T. T.,
Gordon, S.
(2019).
The Impact of Coworker Support and Organizational Embeddedness on Turnover Intention Among Restaurant Employees.
Journal of Human Resources in Hospitality and Tourism
1-30.
http://dx.doi.org/10.1080/15332845.2019.1599789