Building a Compassionate Workplace Using Information Technology: Considerations for Information Systems Research
Document Type
Article
Publication Date
11-3-2020
Publication Title
International Journal of Information Management
Volume
56
First page number:
1
Last page number:
8
Abstract
This opinion paper presents the need for IS research on compassion in the organizational workplace. Given the current challenges caused by COVID-19, we argue that organizations need to be resilient to counter the adverse effects of this pandemic. Developing a compassionate organizational workplace is an effective way to build resilient organizations. The paper draws attention to the fact that a focus on compassion can be a valuable scope of inquiry within IS research. It proposes an integrative framework mapping the scope of compassion in IS research and develops a research agenda that can aid future inquiry into this phenomenon.
Keywords
Information technology (IT) and compassion; Organizational resilience; Integrative framework; Organizational compassionate imperative; Compassionate design imperative; IT enabled enactment of compassion; Research agenda
Disciplines
Business Administration, Management, and Operations | Management Information Systems
Language
English
Repository Citation
Chatterjee, S.,
Chakraborty, S.,
Fulk, H. K.,
Sarker, S.
(2020).
Building a Compassionate Workplace Using Information Technology: Considerations for Information Systems Research.
International Journal of Information Management, 56
1-8.
http://dx.doi.org/10.1016/j.ijinfomgt.2020.102261
