Award Date
1-1-1993
Degree Type
Thesis
Degree Name
Master of Science (MS)
Department
Hotel Administration
Number of Pages
69
Abstract
This study explores the impact of empowerment on job satisfaction based on a case study in a hotel. The purpose of this study was to determine the perceptions of employees in the subject hotel concerning empowerment and job satisfaction. Specially, the study addressed the following research questions: (1) To what extent do employees perceive that they are empowered? (2) To what extent do employees perceive they feel satisfied about their jobs? (3) To what extent does empowerment have an impact on job satisfaction? Additional analyses revealed different age, gender, education, ethnic background, length of service in the hotel industry, department and position of employees have an effect on perceptions about empowerment and job satisfaction. Recommendations for future research are discussed.
Keywords
Case; Empowerment; Hotel; Impact; Job; Satisfaction; Study
Controlled Subject
Industrial relations
File Format
File Size
2099.2 KB
Degree Grantor
University of Nevada, Las Vegas
Language
English
Permissions
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Repository Citation
Yang, Ssu-fei Sophia, "The impact of empowerment on job satisfaction: A case study in a hotel" (1993). UNLV Retrospective Theses & Dissertations. 339.
http://dx.doi.org/10.25669/z53y-vmki
Rights
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