"A Transition of Leadership: Can the Young Generation of Macau Catch Up" by Kin Man Yolanda Lao

Award Date

Fall 2011

Degree Type

Professional Paper

Degree Name

Master of Hospitality Administration

Department

Hotel Administration

First Committee Member

Clark Kincaid, Chair

Number of Pages

39

Abstract

Purpose:

The purpose of this paper is to evaluate the attitude and motivation levels of young professionals in the gaming industry in Macau. To give a more holistic view with justification on the problem, this paper is orientated with a literature review in the areas of leadership and management styles in Western and Asian cultures, and with a case application of Wynn Macau as a life example. The discussion of this paper is supported by interviews with senior executives, and a summary of human resources strategies in terms of recruitment, training, and motivation both on a department level and on the company level.

Keywords

Career development; China – Macau; Executive coaching; Gambling industry – Employees; Hospitality industry – Employees; Leadership

Disciplines

Gaming and Casino Operations Management | Hospitality Administration and Management | International Business

File Format

pdf

Degree Grantor

University of Nevada, Las Vegas

Language

English

Rights

IN COPYRIGHT. For more information about this rights statement, please visit http://rightsstatements.org/vocab/InC/1.0/


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