Master of Hospitality Administration
First Committee Member
Clark Kincaid, Chair
Number of Pages
The purpose of this paper is to evaluate the attitude and motivation levels of young professionals in the gaming industry in Macau. To give a more holistic view with justification on the problem, this paper is orientated with a literature review in the areas of leadership and management styles in Western and Asian cultures, and with a case application of Wynn Macau as a life example. The discussion of this paper is supported by interviews with senior executives, and a summary of human resources strategies in terms of recruitment, training, and motivation both on a department level and on the company level.
Career development; China – Macau; Executive coaching; Gambling industry – Employees; Hospitality industry – Employees; Leadership
Gaming and Casino Operations Management | Hospitality Administration and Management | International Business
Lao, Kin Man Yolanda, "A Transition of Leadership: Can the Young Generation of Macau Catch Up" (2011). UNLV Theses, Dissertations, Professional Papers, and Capstones. 1151.