Award Date

May 2024

Degree Type

Thesis

Degree Name

Master of Science (MS)

Department

William F. Harrah College of Hospitality

First Committee Member

Renata F. Guzzo

Second Committee Member

Laura Book

Third Committee Member

Hyelin Kim

Fourth Committee Member

Kaiyang Wu

Number of Pages

79

Abstract

While prior hospitality and tourism research has shown interest in the impact of tourism on destination sustainability and residents’ perceptions, it remains unclear how these changes could affect residents’ attitudes toward hospitality employment. This study explores the relationship between residents’ attitudes to the negative impact of tourism and their willingness to work in the hospitality industry under the mediation effect of residents’ emotional exhaustion and psychological well-being. Furthermore, the boundary condition of residents’ destination management perceptions was also explored between attitudes to the negative impact of tourism and the aforementioned mediators. Results obtained through an online survey showed that while the influence between residents’ attitudes to the negative impact of tourism on their willingness to work in the hospitality industry is identified, emotional exhaustion and psychological well-being were not significant mediators. Moreover, the boundary condition of residents’ destination management perceptions was not shown to be a significant moderator when exploring residents’ attitudes to the negative impact of tourism on both emotional exhaustion and psychological well-being. Only residents’ psychological well-being was shown to significantly reduce residents’ willingness to work in the hospitality industry when negatively influenced.

Keywords

Destination management; Emotional exhaustion; Psychological well-being; Residents' attitudes to the negative impacts of tourism; Touristification; Willingness to work in the hospitality industry

Disciplines

Sustainability

Degree Grantor

University of Nevada, Las Vegas

Language

English

Rights

IN COPYRIGHT. For more information about this rights statement, please visit http://rightsstatements.org/vocab/InC/1.0/

Available for download on Thursday, May 15, 2031


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