All People are Created Equal? Racial Discrimination and Its Impact on Hospitality Career Satisfaction
Document Type
Article
Publication Date
11-10-2019
Publication Title
International Journal of Hospitality Management
First page number:
1
Last page number:
10
Abstract
Drawing on self-determination theory, this paper investigated the level of racial discrimination in the hospitality industry and examined its effects on hospitality career satisfaction. Based on a sample of 179 hospitality students who were working in the industry, the study showed that racial discrimination is prevalent in the hospitality industry such that people of color suffer from a higher level of discrimination than Whites people. However, there is no difference in racial discrimination among racial/ethnic minority groups. Structural equation modeling results also showed that a high level of racial discrimination results in a lower level of hospitality career satisfaction. Overall, the results suggested that people of color have a lower level of career satisfaction via the mediating roles of racial discrimination and basic needs satisfaction. Results have theoretical and practical implications related to racial discrimination, as well as diversity management and education.
Keywords
Racial discrimination; Ethnicity; Career satisfaction; Basic needs satisfaction; Self-determination theory
Disciplines
Business | Hospitality Administration and Management
Language
English
Repository Citation
Shum, C.,
Gatling, A.,
Garlington, J.
(2019).
All People are Created Equal? Racial Discrimination and Its Impact on Hospitality Career Satisfaction.
International Journal of Hospitality Management
1-10.
http://dx.doi.org/10.1016/j.ijhm.2019.102407