Professional Papers from 2012
Social Media Helps Small Businesses, Nicholas J. Oxborrow
Non-Monetary Strategies to Retain Key Employees, Becky Rader
A Social Media Plan for the Ultimate Fighting Championship, Matthew Radmanovich
Creating a Positive Motivational Climate: Strategies for Division I Women’s Tennis Coaches, Mark Roberts
Training and Development Guide for a Culinary Department in a Private University, Kimberly Rosenbaum
Enhancing Off-Season Motivation in Collegiate Athletes, Daniel Ryan
Sustainable Tourism Marketing Strategies at UNESCO World Heritage Sites, Fouad A. Sadiki
The Adaptation of Cloud Computing by the Hotel Industry, Anthony Schneider
A Business Plan for Grass Fed Restaurant, Joshua Schonfeld
Cultural Impact on Customer Satisfaction and Service Quality Evaluation in Hotels, Yeji Seo
Analyzing the Effects of Social Media on the Hospitality Industry, Gaurav Seth
Motivational Clinic for Coaches in Division I, II, III College Sports, Christopher M. Sheldrick
Identify Possible Critical Provider Gap(s) in the Package Tours Sold by Travel Agencies in Singapore, Chih Wee Siow
The Pros and Cons of Outsourcing, Angela Smith
Diversifying the National Parks, Amalia Sommer
An Introduction to Meeting and Event Management Course, Diana Spina
A Training Manual: To Increase Performance in Cost Management of a Las Vegas Nightclub for Operations Managers, Mark F. Staudinger
Developing a Marketing Plan For Hertz China, Isabel Tan Ai Wei
Community Gardening: Benefits Focused Strategies, Joseph Zaanan Tellschow
Frameworks Of Casino Resorts Supply Chain, Lu-Mo Tsai
Perfecting the Table Games Dealer: Improving Initial Table Games Dealer Training Curriculum to Create More Versatile Gaming Employees, Bama Varsanyi
Capturing the Chinese Outbound Tourism Market: Lessons for Las Vegas Casino Operators, Wilson Wan
Exploration of Human-Computer Interaction (HCI) Applications in Hospitality Industry, Jia Wei
Recommendations for Online Training in Hospitality Organizations, Geoffrey L. Wellen
Medical Tourism: Trends and Opportunities, Krista Wendt
Understanding Loyalty and Motivation of Professional Sports Fans, Victoria Wilkins
The Marketing Plan of the Cotai Strip, Pui Shan Wong
Training Program for New Chinese Casino Players, Yanlei Xu
Exploration of Hotel Distribution Channels in China — Focus on Hotel Call Centers, Tao Yu
Comparing Service Qualities/Gaps between Hospitality Industry and Timeshare Industry, Yan Zhu
Professional Papers from 2011
Casino Loyalty Programs within the Las Vegas Locals’ Market, Charles Andrew Baynes
The Jasmine Revolution and the Tourism Industry in Tunisia, Mohamed Becheur
Exploring the Feasibility of Converting the Mardi Gras Hotel and Casino into a Casino Boutique Hotel, Patrick Brennan
SunShine Café: A Breakfast Restaurant Business Plan, Lillian I. Burrow
A Sense of place: Examining music-based tourism and its implications in destination venue placement, Richard Bret Campbell
A Comparative Analysis Between Three Types of Meeting & Event Planners, Megan Casey
The Interface of Technology in Culinary Arts Education, Robert C. Cawley
Hospitality Loyalty Program Effectiveness Evaluation Rubric, Nazia Charania
Identify Key Business Strategies to Target the Mass Market in Macau, Chia-Li Chen
Explore Guerrilla Marketing Potentials for Trade Show, Jie Chen
Technology Base Self Service in Hospitality Industry, Wan Chi Chen
Identifying Green Meetings in the Hospitality Industry, Shin Yi (Felicity) Chiou
An Exploratory Study of Casino Customer Loyalty Programs, Cristina R. Crofts
Preventing Workplace Injuries Commonly Sustained by Hotel Guestroom Attendants, Jennifer DaRos
Business Plan for 1st Street Diner and Nightclub, Brian D. Deets
Identifying New Pari-Mutuel iGaming Offerings in the United States, David W. Downes
Self Service Technology in Airports And the Customer Experience, Hannah Drennen
Sustainability’s Correlation to Profit, Cheryl Annissa Drummond
Vegas Keys VIP Business Plan, Michael Ferreira
Understanding the Decline of Sales of Destination Club Products, Heidi Goetz
An Analysis of how Self-Efficacy Relates to the Driver’s of the Active Sport Tourist, Debey Grimes
Chinese Culture and Casino Customer Service, Qing Han
Research Study Proposal for Nightlife Company (San Francisco, CA), Trevor Hewitt
A Content Analysis of Indonesian Hotel Website, Irene Hidayat
Examining the Value of Word of Mouth as a Marketing Tool for Poker Book, Jeffery J. Hwang
Literature Review on Turnover - To Better Understand the Situation in Macau, Ut Lon Im
Exploring how Employee Empowerment Impacts on Hotel Front Desk Operations, Janggon Kim
Using self-service technologies to solve the problem of labor shortage in Macau’s lodging industry, U Ka Kit
Lean and Six Sigma in Hospitality Organizations: Benefits, Challenges, and Implementation, Justin M. Lancaster
A Transition of Leadership: Can the Young Generation of Macau Catch Up, Kin Man Yolanda Lao
The Gaming Industry Developing Concept in Taiwan-from the U.S. Experience, Jean Ling Lee
A Cultural Perspective on Motivation Factors Affecting Exhibition Participation, Young Ki Lee
The Challenges of the Labor Shortage in Macau’s Hotel Industry, Lam Lei
The Future Development for Slots in Macau to the Mainland China Market, Sok In Leong
Mystery Shopping in Singapore’s Retail Sector: A Case Study, Iynee Low
Labor Shortage and the Development of Gaming Industry in Macau, Liz Chiu Nga Ming
To Start a Hospitality Student Investment Club at Schenectady County Community College, Regina A. Mintzer
E-mail Management of Japanese Hotels in Comparison with South Korean Hotels, Kyoko Morikoshi
How User-Generated Review Websites Impact a Hotel’s RevPar, Milan Patel
How to Conduct a Successful Tea Tasting Event, Kaye L. Polivka
Evaluating Websites by Features: Do Independent Hotels in Singapore Get it Right?, Prasetya Purnawan
Seeking Further Education: A Rubric for Evaluating Organizational Behavior PhD Programs, Douglas M. Quist
Who Calls the Shots in Dining Customer Service, Kendi Root
Hotel Front Office Training: Turning Expense Into Investment, Thomas Sanders
Hotel Room Rate and Availability Parity Across Electronic Distribution Channels, Subashini Selvaraj
The Analyses of State and Federal Medical Marijuana Laws and How They Apply to Employment, Lizaveta Sergeev
Attracting and Retaining Quality Managers: The Critical Factors, Ketan Shah
Cultural Acceptance and Its Effect on Tourism, I-Hsuan Shih
Total Rewards Compensation: A Viable Solution, Patrick Wesley Smith
Activeion Ionator EXP, Linda Straker
A review of San Francisco’s lodging industry: Past performance and future implications, Adam N. Szilagyi
RCT Hospitality Consultants, LLC: The Making of the Business Plan, Rachel C. Tyler
The Green Movement in Hotels: Are College Students on Board?, Amy Walker
Explore the Phenomenon of Buddhist Temple Stay in South Korea for Tourists, Wei Wang
The Management of an Indigenous Hotel Chain Company in China: A Case Study of Sichuan Minshan Hotel Corporation, Yinglin Wang
The Modern Brand: A Guide to the Intigration of CSR Practices into Hotel Branding, Matthew Warren
The Viability and Necessity of DesertXpress and the Future of Las Vegas, Charles Alexander Wellington
Specifications for Creating a Mobile Application for Meeting and Conference Attendees, Heather Lynne Willden
Developing an Employee Training Addendum for a Sustainable Hospitality Operation, Devonne A. Williams
Preparation of a New Business: Shanghai Studio, Wai Hung Wu
Business Plan for U.S. Based Soup and Salad Franchise Restaurant in Beijing, China, Xin Xu
Controlling Labor Costs in Restaurant Management: A Review of the Internal-Marketing Concept as a Method for Enhancing Operating Efficiency, Scott Yandrasevich
Targeting a Niche Market in Las Vegas Gaming Industry, Sookyung Yeo
Leveraging Slot Gaming Technology to Gain a Competitive Advantage, Philip Zarlengo
Cultural Tourism Products: A Case Study in the Xi’an City, Yining Zhang
Professional Papers from 2010
Creating a wellness program for hotel front desk employees, Karima Abdel-Moty
Las Vegas visitor demographics: Be careful what you wish for, Joseph Akinsete
A Case study on the effect of information technology related interface issues on overall guest experience in Hyatt Place hotels in the U.S., Vasuki Bellary
A Case study of pay-for-performance compensation programs, Eric Berman