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About the Collection
This collection contains faculty research from the UNLV William F. Harrah College of Hospitality. Records are organized by Year, Author, and Title. To view the entire collection of UNLV faculty research across all programs, visit the All Faculty Research collection.
Submissions from 2019
Organizational Behavior in the Service Industries - Ecommerce, Robert Woods
To Share or to Access? Travelers’ Choice on the Types of Accommodation-Sharing Services, Karen Xie, Linchi Kwok, Chih-Chien Chen, and Jiang Wu
To Share or to Access? Travelers’ Choice on the Types of Accommodation-Sharing Services, Karen Xie, Linchi Kwok, Chih-Chien Chen, and Jiang Wu
Submissions from 2018
Bring on the Boffins, Brett L. Abarbanel
Impact of Experience on Emotional Well-being and Loyalty, Seyhmus Baloglu, James Busser, and Lisa Cain
How E-WOM Motivations Vary by Hotel Review Website, Amanda Mapel Belarmino and Yoon Koh
9 Rice End-Use Quality Analysis, Christine J. Bergman
How We Complain: The Effect Of Personality On Consumer Complaint Channels, R Berry, S Tanford, R Montgomery, and A J. Green
Customer Reviews Are Not Always Informative: The Impact of Effortful Versus Heuristic Processing, Laura A. Book, Sarah Tanford, and Wen Chang
Meeting Planners’ Online Reviews Of Destination Hotels: A Twofold Content Analysis Approach, S Boo and J A. Busser
Tourists’ Hotel Event Experience And Satisfaction: An Integrative Approach, Soyoung Boo and James Busser
Gambling Vs. Gaming: A Commentary on the Role of Regulatory, Industry, and Community Stakeholders in the Loot Box Debate, Abarbanel Brett
Customer Disposition to Social Exchange in Co-innovation, James A. Busser, Lenna V. Shulga, and Hee Jung (Annette) Kang
The Effect of Hospitality Conference Messaging on Employee Job Responses, James A. Busser, Lenna V. Shulga, Hee Jung (Annette) Kang, and Denise Holly Ramirez Molintas
Involvement in Consumer-Generated Advertising: Effects of Organizational Transparency and Brand Authenticity on Loyalty and Trust, James A. Busser and Lenna V. Zhu
Examining Persistent Factors of Golf Management Students, Christopher Paul Cain, Lisa Nicole Cain, and Vicki J. Rosser
Heavy Alcohol Use, Job Satisfaction, and Job Escapism Drinking Among Foodservice Employees: A Comparative Analysis, Lisa Cain, Miranda Kitterlin-Lynch, Christopher Cain, and Jerome Agrusa
The Impact of Job Advertising on Hospitality Graduates’ Job Pursuit Intention, Wen Chang PhD and Sarah Tanford PhD
Reference Price and Its Asymmetric Effects on Price Evaluations: The Moderating Role of Gender, Choongbeom Choi, Sung Jun Joe, and Anna S. Mattila
The Effect Of Assortment Pricing On Choice And Satisfaction: The Moderating Role Of Consumer Characteristics, C Choi, A S. Mattila, and A Upneja
Education, Not Restriction, is Key to Reducing Harm from Offshore Gambling, Sally Gainsbury, Alex Blaszczynski, and Brett Abarbanel
Factors Influencing Internet Gamblers’ Use of Offshore Online Gambling Sites: Policy Implications, Sally M. Gainsbury, Brett Abarbanel, and Alex Blaszczynski
Cuba’s Historical Tryst with Economic Development and Future Pathways, Babu George, Tony Henthorne, and Maximiliano Korstanje
Cross-Cultural Competence as a Basis of the Competitive Advantage of the United States in Medical Tourism, Babu George and Tony L. Henthorne
Determinants of Student Satisfaction with Using Instructional Technology: The Role of Active Learning, Alison J. Green PhD, Sarah Tanford PhD, and Alice Swift
The Power of Practicum: The Next Step for Study Abroad, Tony L. Henthorne and Thomas R. Panko
Cross-cultural Consumer Complaining Behavior in Service Industries: A Three-nation Study across the African Diaspora, Tony L. Henthorne, Alvin J. Williams, and Babu P. George
Examining Effects Of Internal Branding On Hospitality Student Interns’ Brand-supportive Behaviors: The Role Of Value Congruence, Yaou Hu, Zihui Ma, and Hyun J. Kim
Building Loyalty through Reward Programs: The Influence of Perceptions of Fairness and Brand Attachment, Eunmin Hwang, Seyhmus Baloglu, and Sarah Tanford
Last-Minute Hotel-Booking Behavior: The Impact of Time on Decision-Making, Yisak Jang, Chih-Chien Chen, and Li Miao
Last-minute Hotel-booking Behavior: The Impact of Time on Decision-making, Yisak Jang, Chih-Chien Chen, and Libin Miao
A Comparison of Planners' Site-Selection Intentions Towards a Sustainability Reward Program, Location, and Overall Costs, Shinyong Jung, Sarah Tanford, Yen-Soon Kim, and Carola Raab
Internationalization as a Determinant of Systematic Risk: The Role of Restaurant Type, SoYeon Jung, Michael Dalbor, and Seoki Lee
Impact of Service Climate and Psychological Capital on Employee Engagement: The Role of Organizational Hierarchy, Hee Jung (Annette) Kang and James A. Busser
Service Climate: How Does It Affect Turnover Intention?, H J. Kang, J Busser, and H M. Choi
Are You Willing to Pay More for Branded Amenities in Hotels?, Eun Joo Kim and Tony Henthorne
Seniors: Quality of Life and Travel and Tourism, Hyelin Kim, Joseph M. Sirgy, and Muzzo Uysal
The Impact Of Using A Virtual Employee Engagement Platform (veep) On Employee Engagement And Intention To Stay, J Kim and A Gatling
The impact of using a virtual employee engagement platform (VEEP) on employee engagement and intention to stay, Jungsun Kim and Anthony R. Gatling
Effects of CSR, Responsible Gambling, and Negative Social Impacts on Perceived Benefits and Quality of Life in Gaming Communities, Jungsun (Sunny) Kim and Choong-Ki Lee
Improving Airline Bankruptcy Prediction, Carla Kroeze, Dina M. Zemke, and Carola Raab
Integrated Casino Resort Development in South Korea: Perspectives from the Government Representatives and Industry Professionals, DongHwa Lee, Yen-Soon Kim, Eunha Myung, and Hyun K. Chatfield
Pop Star Fan Tourists: An Application of Self-expansion Theory, SoJung Lee, Billy Bai, and James A. Busser
The Upper Echelon Effect on Restaurant Franchising: The Moderating Role of Internationalization, Won Seok Lee, Choongbeom Choi, and Joonhoo Moon
Examining the effects of lottery-style promotions in casinos, Anthony F. Lucas
Examining the Effects of Lottery-style Promotions in Casinos, Anthony F. Lucas
Casino Management, Anthony F. Lucas, Jim Kilby, and Jungsun Kim
How Slot Machines Work -- and Why You Should Think Twice before Playing Them, Anthony Frederick Lucas
A Deeper Look into the Relationship between House Advantage and Reel Slot Performance, Anthony F. Lucas and Katherine Spilde
How Changes in the House Advantages of Reel Slots Affect Game Performance, Anthony F. Lucas and Katherine Spilde
Efficacy Of An Exercise Intervention Among Children With Comorbid Asthma And Obesity, J A. Lucas, S Moonie, M B. Hogan, and W N. Evans
Which Bundles of Corporate Governance Provisions Lead to High Firm Performance among Restaurant Firms?, Melih Madanoglu, Murat Kizildag, and Ozgur Ozdemir
Economic Policy Uncertainty and Hotel Operating Performance, Melih Madanoglu and Ozgur Ozdemir
Evaluating Event Effectiveness across Alternate Platforms, Kristin Malek, Sarah Tanford, and Seyhmus Baloglu
Millennial Perceptions of Wine Packaging: A Focus on Alternative Options, Gina Marano and Tony L. Henthorne
The Role of FDA Enforcement in Misleading Product Labeling Claims in Hospitality, Gina Marano and Tony L. Henthorne
The Effect of Workplace Spirituality on Hospitality Employee Engagement, Intention to Stay, and Service Delivery, John Milliman, Anthony Gatling, and Jungsun (Sunny) Kim
Connection or Competence: Emotional Labor and Service Quality’s Impact on Satisfaction and Loyalty, Andrew Moreo, Robert Woods, Gail Simmons, and Christine Bergman
The Effect of Availability Heuristics in Online Consumer Reviews, Nadia Hanin Nazlan, Sarah Tanford, and Rhonda Montgomery
The Influence Of Scarcity Cues And Price Bundling On Menu Item Selection, N H. Nazlan, S Tanford, C Raab, and C CB Choi
Japanese tourists’ relatedness and connectedness with nature, Nina K. Prebensen, Young-Sook Lee, and Hyeline Lina Kim
Creating Stategic Relationships with Online Travel Agents to Drive Hotel Room Revenue: An OTA Perspective, Carola Raab, Orie Berezan, Natasa Christodoulidou, Lan Jiang, and Stowe Shoemaker
Creating Strategic Relationships with Online Travel Agents to Drive Hotel Room Revenue: An OTA Perspective, Carola Raab, Orie Berezan, Natasa Christodoulidou, Lan Jiang, and Stowe Shoemaker
A Buildings Design Quality: Measuring the Esoteric, Carola Raab, Dina Marie Zemke, and Yun Ying Zhong
I don't need to know accounting, I am going to be a hotel manager. Right?, Tony Repetti
A Proposition-based Theorizing Approach to Hotel Cancellation Practices Research, Arash Riasi, Zvi Schwartz, and Chih-Chien Chen
Factors Affecting Willingness to Participate in Consumer Generated Advertisement, Lenna V. Shulga, James A. Busser, and Billy Bai
A Model of Hospitality Leadership Competency for Frontline and Director-level Managers: Which Competencies are Matter More?, Cass Shum, Anthony Gatling, and Stowe Shoemaker
A Model of Hospitality Leadership Competency for Frontline and Director-level Managers: Which Competencies Matter More?, Cass Shum, Anthony Gatling, and Stowe Shoemaker
Perceived Impacts of Medical Tourism Development on Community Wellbeing, Courtney Suess, Seyhmus Baloglu, and James A. Busser
Dress for Success: The Effect of Exhibitors’ Dress Conformity and Self-construal on Attendees’ Approach Behavior, Jie Sun, Choongbeom Choi, and Billy Bai
The Differences Between ACF Professional Chefs and Chef Educators: Concern for Task Versus Concern for People, Daniel Swift EdD, Kristen Malek PhD, and Alice Swift PhD
How Pricing Strategies Influence Willingness-to-pay: Anchoring and Framing Effects, Sarah Tanford, Choongbeom Choi, and Sung Jun Joe
The Influence of Pricing Strategies on Willingness to Pay for Accommodations: Anchoring, Framing, and Metric Compatibility, Sarah Tanford, Choongbeom Choi, and Sung Jun Joe
Risk Versus Reward: When Will Travelers Go the Distance?, Sarah Tanford and Esther L. Kim
Breaking the Cycle: The Effects of Role Model Performance and Ideal Leadership Self-Concepts on Abusive Supervision Spillover, Min-Hsuan Tu, Joyce E. Bono, Cass Shum, and Liva LaMontagne
Managing the Built Environment in Hospitality Facilities (2nd ed.), Dina Marie Zemke
A Building’s Design Quality: Measuring the Esoteric, Dina Marie Zemke, Yun Ying Zhong, and Carola Raab
How Does Hotel Design Contribute to Property Performance?, Dina Zemke, Carola Raab, and Kaiyang Wu
Submissions from 2017
Commentary on Delfabbro & King’s (2017) ‘Gambling is Not a Capitalist Conspiracy’, B Abarbanel
Destination Neurogenetics: Creation of destination meme maps of tourists, H A. Atadil, E Sirakaya Turk, S Baloglu, and K Kirillova
Chapter 12: Summarizing Data, Seyhmus Baloglu and Ahmet Usakli
Casino Loyalty: The Influence of Loyalty Program, Switching Costs, and Trust, S Baloglu, Y Y. Zhong, and S Tanford
Rice Flour and Starch Functionality, J Bao and C J. Bergman
Masters Facts: Money, Milestones & More at Augusta, Christopher P. Cain
Executive Chefs' Calling: Effect on Engagement, Work-life Balance and Life Satisfaction, Lisa Cain, James Busser, and Hee Jung (Annette) Kang
Customers’ Perceptions of Employee Engagement: Fortifying the Service–Profit Chain, Lisa Cain, Sarah Tanford, and Lenna Shulga
Hospitality employees promotional attitude: Findings from graduates of a twelve-month management training program, W Chang and J A. Busser
Is the Hospitality Industry Ready for the New Lease Accounting Standards?, H K. Chatfield, R E. Chatfield, and P Poon
The Hershey sugar mill in Cuba: from global industrial heritage to local sustainable tourism development, Eros Salinas Chavez, Frank A. Delgado Mesa, Tony Henthorne, and Mark M. Miller
The influence of incidental affect and mood-changing price on online booking intention, C C. Chen, K Xie, and S Wang
Resistant starch: Variation among high amylose rice varieties and its relationship with apparent amylose content, pasting properties and cooking methods, M H. Chen, C J. Bergman, A M. McClung, J D. Everette, and R E. Tabien
Phenolic content, anthocyanins and antiradical capacity of diverse purple bran rice genotypes as compared to other bran colors, M H. Chen, A M. McClung, and C J. Bergman
Customer participation segments: An innovative path to service excellence, Sandy C. Chen, Carola Raab, and Sarah L. Tanford
Construction and Validation of the Customer Participation Scale, S C. Chen and C Raab
Segmenting customers by participation: An innovative path to service excellence, S C. Chen, C Raab, and S Tanford
The Influence of Celebrity Chefs on Restaurant Customers' Behavior, Yang-Su Chen, Carola Raab, and Chih Chien Chen
The Effects of Internal and External Reference Prices on Travelers’ Price Evaluations, Choongbeom Choi and Anna S. Mattila
Agency or Stewardship?: The Impact of Leadership Structure on the Debt Financing of Lodging Firms (Leadership Structure on Debt Financing), Danny Woosik Choi, Hyun Kyung Chatfield, and Robert Evans Chatfield
Opportunities and challenges of modular methods in dense urban environment, J O. Choi, X B. Chen, and T W. Kim