Faculty research from the William F. Harrah College of Hospitality at the University of Nevada, Las Vegas.

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Submissions from 2019

To Share or to Access? Travelers’ Choice on the Types of Accommodation-Sharing Services, Karen Xie, Linchi Kwok, Chih-Chien Chen, and Jiang Wu

To Share or to Access? Travelers’ Choice on the Types of Accommodation-Sharing Services, Karen Xie, Linchi Kwok, Chih-Chien Chen, and Jiang Wu

Submissions from 2018

Bring on the Boffins, Brett L. Abarbanel

Impact of Experience on Emotional Well-being and Loyalty, Seyhmus Baloglu, James Busser, and Lisa Cain

How E-WOM Motivations Vary by Hotel Review Website, Amanda Mapel Belarmino and Yoon Koh

9 Rice End-Use Quality Analysis, Christine J. Bergman

How We Complain: The Effect Of Personality On Consumer Complaint Channels, R Berry, S Tanford, R Montgomery, and A J. Green

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Customer Reviews Are Not Always Informative: The Impact of Effortful Versus Heuristic Processing, Laura A. Book, Sarah Tanford, and Wen Chang

Meeting Planners’ Online Reviews Of Destination Hotels: A Twofold Content Analysis Approach, S Boo and J A. Busser

Tourists’ Hotel Event Experience And Satisfaction: An Integrative Approach, Soyoung Boo and James Busser

Gambling Vs. Gaming: A Commentary on the Role of Regulatory, Industry, and Community Stakeholders in the Loot Box Debate, Abarbanel Brett

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Customer Disposition to Social Exchange in Co-innovation, James A. Busser, Lenna V. Shulga, and Hee Jung (Annette) Kang

The Effect of Hospitality Conference Messaging on Employee Job Responses, James A. Busser, Lenna V. Shulga, Hee Jung (Annette) Kang, and Denise Holly Ramirez Molintas

Involvement in Consumer-Generated Advertising: Effects of Organizational Transparency and Brand Authenticity on Loyalty and Trust, James A. Busser and Lenna V. Zhu

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Examining Persistent Factors of Golf Management Students, Christopher Paul Cain, Lisa Nicole Cain, and Vicki J. Rosser

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Heavy Alcohol Use, Job Satisfaction, and Job Escapism Drinking Among Foodservice Employees: A Comparative Analysis, Lisa Cain, Miranda Kitterlin-Lynch, Christopher Cain, and Jerome Agrusa

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The Impact of Job Advertising on Hospitality Graduates’ Job Pursuit Intention, Wen Chang PhD and Sarah Tanford PhD

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Reference Price and Its Asymmetric Effects on Price Evaluations: The Moderating Role of Gender, Choongbeom Choi, Sung Jun Joe, and Anna S. Mattila

The Effect Of Assortment Pricing On Choice And Satisfaction: The Moderating Role Of Consumer Characteristics, C Choi, A S. Mattila, and A Upneja

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Education, Not Restriction, is Key to Reducing Harm from Offshore Gambling, Sally Gainsbury, Alex Blaszczynski, and Brett Abarbanel

Factors Influencing Internet Gamblers’ Use of Offshore Online Gambling Sites: Policy Implications, Sally M. Gainsbury, Brett Abarbanel, and Alex Blaszczynski

Cuba’s Historical Tryst with Economic Development and Future Pathways, Babu George, Tony Henthorne, and Maximiliano Korstanje

Cross-Cultural Competence as a Basis of the Competitive Advantage of the United States in Medical Tourism, Babu George and Tony L. Henthorne

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Determinants of Student Satisfaction with Using Instructional Technology: The Role of Active Learning, Alison J. Green PhD, Sarah Tanford PhD, and Alice Swift

The Power of Practicum: The Next Step for Study Abroad, Tony L. Henthorne and Thomas R. Panko

Cross-cultural Consumer Complaining Behavior in Service Industries: A Three-nation Study across the African Diaspora, Tony L. Henthorne, Alvin J. Williams, and Babu P. George

Examining Effects Of Internal Branding On Hospitality Student Interns’ Brand-supportive Behaviors: The Role Of Value Congruence, Yaou Hu, Zihui Ma, and Hyun J. Kim

Building Loyalty through Reward Programs: The Influence of Perceptions of Fairness and Brand Attachment, Eunmin Hwang, Seyhmus Baloglu, and Sarah Tanford

Last-Minute Hotel-Booking Behavior: The Impact of Time on Decision-Making, Yisak Jang, Chih-Chien Chen, and Li Miao

Last-minute Hotel-booking Behavior: The Impact of Time on Decision-making, Yisak Jang, Chih-Chien Chen, and Libin Miao

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A Comparison of Planners' Site-Selection Intentions Towards a Sustainability Reward Program, Location, and Overall Costs, Shinyong Jung, Sarah Tanford, Yen-Soon Kim, and Carola Raab

Internationalization as a Determinant of Systematic Risk: The Role of Restaurant Type, SoYeon Jung, Michael Dalbor, and Seoki Lee

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Impact of Service Climate and Psychological Capital on Employee Engagement: The Role of Organizational Hierarchy, Hee Jung (Annette) Kang and James A. Busser

Service Climate: How Does It Affect Turnover Intention?, H J. Kang, J Busser, and H M. Choi

Are You Willing to Pay More for Branded Amenities in Hotels?, Eun Joo Kim and Tony Henthorne

Seniors: Quality of Life and Travel and Tourism, Hyelin Kim, Joseph M. Sirgy, and Muzzo Uysal

The Impact Of Using A Virtual Employee Engagement Platform (veep) On Employee Engagement And Intention To Stay, J Kim and A Gatling

The impact of using a virtual employee engagement platform (VEEP) on employee engagement and intention to stay, Jungsun Kim and Anthony R. Gatling

Effects of CSR, Responsible Gambling, and Negative Social Impacts on Perceived Benefits and Quality of Life in Gaming Communities, Jungsun (Sunny) Kim and Choong-Ki Lee

Improving Airline Bankruptcy Prediction, Carla Kroeze, Dina M. Zemke, and Carola Raab

Integrated Casino Resort Development in South Korea: Perspectives from the Government Representatives and Industry Professionals, DongHwa Lee, Yen-Soon Kim, Eunha Myung, and Hyun K. Chatfield

Pop Star Fan Tourists: An Application of Self-expansion Theory, SoJung Lee, Billy Bai, and James A. Busser

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The Upper Echelon Effect on Restaurant Franchising: The Moderating Role of Internationalization, Won Seok Lee, Choongbeom Choi, and Joonhoo Moon

Examining the effects of lottery-style promotions in casinos, Anthony F. Lucas

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Examining the Effects of Lottery-style Promotions in Casinos, Anthony F. Lucas

Casino Management, Anthony F. Lucas, Jim Kilby, and Jungsun Kim

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How Slot Machines Work -- and Why You Should Think Twice before Playing Them, Anthony Frederick Lucas

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A Deeper Look into the Relationship between House Advantage and Reel Slot Performance, Anthony F. Lucas and Katherine Spilde

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How Changes in the House Advantages of Reel Slots Affect Game Performance, Anthony F. Lucas and Katherine Spilde

Efficacy Of An Exercise Intervention Among Children With Comorbid Asthma And Obesity, J A. Lucas, S Moonie, M B. Hogan, and W N. Evans

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Which Bundles of Corporate Governance Provisions Lead to High Firm Performance among Restaurant Firms?, Melih Madanoglu, Murat Kizildag, and Ozgur Ozdemir

Economic Policy Uncertainty and Hotel Operating Performance, Melih Madanoglu and Ozgur Ozdemir

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Evaluating Event Effectiveness across Alternate Platforms, Kristin Malek, Sarah Tanford, and Seyhmus Baloglu

Millennial Perceptions of Wine Packaging: A Focus on Alternative Options, Gina Marano and Tony L. Henthorne

The Role of FDA Enforcement in Misleading Product Labeling Claims in Hospitality, Gina Marano and Tony L. Henthorne

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The Effect of Workplace Spirituality on Hospitality Employee Engagement, Intention to Stay, and Service Delivery, John Milliman, Anthony Gatling, and Jungsun (Sunny) Kim

Connection or Competence: Emotional Labor and Service Quality’s Impact on Satisfaction and Loyalty, Andrew Moreo, Robert Woods, Gail Simmons, and Christine Bergman

The Effect of Availability Heuristics in Online Consumer Reviews, Nadia Hanin Nazlan, Sarah Tanford, and Rhonda Montgomery

The Influence Of Scarcity Cues And Price Bundling On Menu Item Selection, N H. Nazlan, S Tanford, C Raab, and C CB Choi

Japanese tourists’ relatedness and connectedness with nature, Nina K. Prebensen, Young-Sook Lee, and Hyeline Lina Kim

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Creating Stategic Relationships with Online Travel Agents to Drive Hotel Room Revenue: An OTA Perspective, Carola Raab, Orie Berezan, Natasa Christodoulidou, Lan Jiang, and Stowe Shoemaker

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Creating Strategic Relationships with Online Travel Agents to Drive Hotel Room Revenue: An OTA Perspective, Carola Raab, Orie Berezan, Natasa Christodoulidou, Lan Jiang, and Stowe Shoemaker

A Buildings Design Quality: Measuring the Esoteric, Carola Raab, Dina Marie Zemke, and Yun Ying Zhong

I don't need to know accounting, I am going to be a hotel manager. Right?, Tony Repetti

A Proposition-based Theorizing Approach to Hotel Cancellation Practices Research, Arash Riasi, Zvi Schwartz, and Chih-Chien Chen

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Factors Affecting Willingness to Participate in Consumer Generated Advertisement, Lenna V. Shulga, James A. Busser, and Billy Bai

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A Model of Hospitality Leadership Competency for Frontline and Director-level Managers: Which Competencies are Matter More?, Cass Shum, Anthony Gatling, and Stowe Shoemaker

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A Model of Hospitality Leadership Competency for Frontline and Director-level Managers: Which Competencies Matter More?, Cass Shum, Anthony Gatling, and Stowe Shoemaker

Perceived Impacts of Medical Tourism Development on Community Wellbeing, Courtney Suess, Seyhmus Baloglu, and James A. Busser

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Dress for Success: The Effect of Exhibitors’ Dress Conformity and Self-construal on Attendees’ Approach Behavior, Jie Sun, Choongbeom Choi, and Billy Bai

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The Differences Between ACF Professional Chefs and Chef Educators: Concern for Task Versus Concern for People, Daniel Swift EdD, Kristen Malek PhD, and Alice Swift PhD

How Pricing Strategies Influence Willingness-to-pay: Anchoring and Framing Effects, Sarah Tanford, Choongbeom Choi, and Sung Jun Joe

The Influence of Pricing Strategies on Willingness to Pay for Accommodations: Anchoring, Framing, and Metric Compatibility, Sarah Tanford, Choongbeom Choi, and Sung Jun Joe

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Risk Versus Reward: When Will Travelers Go the Distance?, Sarah Tanford and Esther L. Kim

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Breaking the Cycle: The Effects of Role Model Performance and Ideal Leadership Self-Concepts on Abusive Supervision Spillover, Min-Hsuan Tu, Joyce E. Bono, Cass Shum, and Liva LaMontagne

Managing the Built Environment in Hospitality Facilities (2nd ed.), Dina Marie Zemke

A Building’s Design Quality: Measuring the Esoteric, Dina Marie Zemke, Yun Ying Zhong, and Carola Raab

How Does Hotel Design Contribute to Property Performance?, Dina Zemke, Carola Raab, and Kaiyang Wu

Submissions from 2017

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Commentary on Delfabbro & King’s (2017) ‘Gambling is Not a Capitalist Conspiracy’, B Abarbanel

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Destination Neurogenetics: Creation of destination meme maps of tourists, H A. Atadil, E Sirakaya Turk, S Baloglu, and K Kirillova

Chapter 12: Summarizing Data, Seyhmus Baloglu and Ahmet Usakli

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Casino Loyalty: The Influence of Loyalty Program, Switching Costs, and Trust, S Baloglu, Y Y. Zhong, and S Tanford

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Rice Flour and Starch Functionality, J Bao and C J. Bergman

Masters Facts: Money, Milestones & More at Augusta, Christopher P. Cain

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Executive Chefs' Calling: Effect on Engagement, Work-life Balance and Life Satisfaction, Lisa Cain, James Busser, and Hee Jung (Annette) Kang

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Customers’ Perceptions of Employee Engagement: Fortifying the Service–Profit Chain, Lisa Cain, Sarah Tanford, and Lenna Shulga

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Hospitality employees promotional attitude: Findings from graduates of a twelve-month management training program, W Chang and J A. Busser

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Is the Hospitality Industry Ready for the New Lease Accounting Standards?, H K. Chatfield, R E. Chatfield, and P Poon

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The Hershey sugar mill in Cuba: from global industrial heritage to local sustainable tourism development, Eros Salinas Chavez, Frank A. Delgado Mesa, Tony Henthorne, and Mark M. Miller

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The influence of incidental affect and mood-changing price on online booking intention, C C. Chen, K Xie, and S Wang

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Resistant starch: Variation among high amylose rice varieties and its relationship with apparent amylose content, pasting properties and cooking methods, M H. Chen, C J. Bergman, A M. McClung, J D. Everette, and R E. Tabien

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Phenolic content, anthocyanins and antiradical capacity of diverse purple bran rice genotypes as compared to other bran colors, M H. Chen, A M. McClung, and C J. Bergman

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Customer participation segments: An innovative path to service excellence, Sandy C. Chen, Carola Raab, and Sarah L. Tanford

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Construction and Validation of the Customer Participation Scale, S C. Chen and C Raab

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Segmenting customers by participation: An innovative path to service excellence, S C. Chen, C Raab, and S Tanford

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The Influence of Celebrity Chefs on Restaurant Customers' Behavior, Yang-Su Chen, Carola Raab, and Chih Chien Chen

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The Effects of Internal and External Reference Prices on Travelers’ Price Evaluations, Choongbeom Choi and Anna S. Mattila

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Agency or Stewardship?: The Impact of Leadership Structure on the Debt Financing of Lodging Firms (Leadership Structure on Debt Financing), Danny Woosik Choi, Hyun Kyung Chatfield, and Robert Evans Chatfield

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Opportunities and challenges of modular methods in dense urban environment, J O. Choi, X B. Chen, and T W. Kim

Customer engagement technology study 2017, Daniel Connolly and Jungsun Kim